Monthly Archives

April 2016

Project Support Officer – Cambodia

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Position Description




Organisation:                        Citipointe International
Care & Aid – SHE Rescue Home


Position:                                  Project
Support Officer (full-time)


Location:                                 Phnom Penh,


to:                               In-Country




& Experience


qualification in Counselling/Social Work/Psychology/Social Science or a related


of 2 years’ experience in counselling or case management

and experience of counselling theories and case management

in working with children and families

in working with clients experiencing trauma

and knowledge in working with issues with mental health, domestic violence,
child protection and/or drug and alcohol abuse

knowledge or willingness to learn about the systems, procedures and ways to
work with other key stakeholders and NGOs

and experience in using child developmental theories and adhering to child
protection policies


Ability to communicate fluently in
English and Khmer

Proficient in the use of Microsoft
and emails, such as Word, Excel and Gmail

Understanding and competency in
working with Khmer staff, Khmer culture and foreign staff

Excellent interpersonal skills

Ability to produce a high level of
written work in English

and knowledge in case management, trauma therapy and being able to identify and
analyse risk and protective factors of children/young people

be able to empower staff and provide guidance in case management and

and understanding of therapeutic interventions and trauma-informed practices,
such as TF-CBT, creative therapies and group therapy

the limits of confidentiality and adhere to reporting procedures

flexible and adaptable in a changing and diverse environment

time management skills

to exercise self-care

be able to work with a team of multidisciplinary local Khmer staff and
expatriate staff   

and understanding of group work

to maintain personal and professional boundaries

Duties and Responsibilities

Lead and manage a team of
counsellors, social workers and one teacher

weekly case management meetings with social workers and counsellors

monthly individual supervision to counsellors, social workers and one teacher

monthly group supervision with the social work and counselling team

guidance and support in effective case management practices

guidance and support in effective counselling, especially trauma therapy

regular performance reviews with the staff

Complete quarterly statistics report
for the Ministry of Social Affairs, Veterans and Youth Rehabilitation (MoSAVY)
and assist in compiling quarterly sponsorship reports and other reports as

Ensure Family Projects are completed
in a timely manner

Document client information and maintaining
client records, ensuring that information are kept up to date for the use of
sponsorship or other requirements from Head Office and other regulating bodies

Assist in the gathering of
statistics and calculating beneficiaries of the program

Assist staff in the planning and
facilitation of intakes and reintegrations

Provide regular training and
professional development to both social workers and counsellors

Enrol staff in external training
sessions when appropriate

Attend training sessions when needed

Meet weekly with the In-Country
Director and other team leaders

Help facilitate weekly all-staff

Assist in the development of
resources, assessments, forms, and training guides for staff

Regularly audit client files and
support staff in the improvement of documentation

Facilitate staff to complete monthly

Work with staff and our medical
clinic to ensure all girls have vaccinations, regular check-ups, dental work

Organise reintegration parties

Attend meetings with other
organisations for networking and/or case conferences

Coordinating family visits for
mission teams

General Expression of Interest

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**General Expression of Interest**

Thank you so much
for taking the time to check our Job Board.

Whilst you might
not be applying for a specific position at Citipointe Church, you are still
welcome to submit your resume to us for our records in the event that a
potential position becomes available.

We kindly ask
that you keep checking the Job Board on a regular basis, and if positions come
up that we think would possibly suit you we will be in touch!

The Citipointe HR

In Country Director – Cambodia

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                     IN COUNTRY DIRECTOR  

                                                for the SHE Rescue Home


LOCATION:                           PHNOM PENH – CAMBODIA


TO:                     EXECUTIVE DIRECTOR


Our mission is to “unmistakably influence our world for good and for God.”


The SHE Rescue Home is a Christian NGO outworking aftercare and economic empowerment programs for survivors of human trafficking and sexual abuse. The SHE Rescue Home’s programs in Cambodia include counseling, community development, education, vocational training, support through the public justice system and employment. SHE is looking to fill the position of In-Country Director to oversee current and
future projects. 


Applicants should have: 

A full command of the English language

Commitment to working in and understanding Khmer Culture.

Strong interpersonal, communication, management and
administrative skills


Duties and Responsibilities:

The main role of the “In Country Director” is a support role to the Executive Director and to oversee the day-to-day operations of the SHE Rescue Home.

You will be responsible
to carry out directives from the Executive Director in an efficient and timely

You will be responsible to find ways to make the SHE Rescue Home more productive by providing effective methods in its business operation.

You will need to
provide strong leadership and find solutions to problems quickly and

You will provide a work environment that engenders teamwork, creativity and a commitment to the SHE Rescue Home, Social Justice and Citipointe Church.


Areas of Responsibilities

Financial Management.

Organisational Effectiveness.

Organisational Leadership.

Staff Management

Risk Management

Communications Management 


Financial Management

Oversee overall
financial management, planning, systems and controls.

Oversee monthly and quarterly assessments and forecasts of department’s financial performance against budget, financial and operational goals. 

Oversee short and long-term
financial and managerial reporting. Assisting the Executive Director and staff
in creating annual departmental budget and monitoring cash flow.

Management of the SHE Rescue Home budget in coordination with the Executive Director.

Development of individual
program budgets.

Authorising all
expenditure and reimbursements.

Managing grantor
contracts and reimbursement requests.

Ensure that finance
requests are resolved and communicated in a timely manner to internal and
external parties.

Develop long-range forecasts
and maintain long-range financial plans.

Oversee and monitor all
fundraising and accounting systems and procedures capturing all micro
enterprise developments, billings and receipts and for the recording of all
revenue transactions, recommend and implement improvements to systems.


Organisational Effectiveness

Increase the
effectiveness and efficiency of support services through improvements to each
function as well as coordination and communication between functions.

Improve the operational systems, processes and policies in support of the SHE Rescue Home mission — specifically, support better management reporting, information flow and management, business process and planning.

Drive initiatives in
the management team and departmentally that contribute to long-term operational

Providing consulting
services on matters related to volunteers, fundraising, policy, insurance
questions, and business structure and growth.

To ensure all reports
are collected and distributed in a timely manner on a regular basis.

Organisation of fiscal

Regular meetings with
International Director around fiscal planning.


Organisational Leadership

To ensure the vision of the SHE Rescue Home is always promoted.

Contribute to short and
long-term planning strategies and priorities as a member of the management

Outwork short and
long-term planning strategies and priorities, including an initiative geared
toward operational excellence.

To develop and lead
efficient and effective staff meetings on a regular basis.

To be our
Representative to all other organisations.


Staff Management

Manage all existing
staff and oversee staff training.

Produce all staff
contracts in line with the local employment and conditions award.

Conduct all interviews
for all potential new staff and ensure induction process is completed to the
correct standard.

Authorise all holiday
leave and record all sick leave.

Approve staff and
volunteer weekly rosters.


Risk Management

Serve as primary
liaison to legal counsel in addressing legal issues e.g. copyright, antitrust,
governing instruments, partnerships, licensing etc.

Knowledge of
organisational insurance policies.

Development and
communication of Risk Management Policies.


Communications Management 

To gather information and statistics for newsletters
and reports for sponsors and donors

Develop system to organize, prioritize, and communicate promotional items related to the SHE Rescue Home.

Create communication strategies to market, inform, and
promote events, and
campaigns assigned.

Oversee all written materials related to promotions
which will require writing or securing writers Editing and proof-reading for
accuracy and appropriateness



Commitment to social justice and the mission

Knowledge in financial & administrative management

Excellent communication skills – both verbally and written.

Knowledge of government contract management and knowledge and experience
in organisational effectiveness and operations management implementing best

Leadership and vision in managing staff groups and major projects or

Excellent interpersonal skills and a collaborative management style.

Budget development and oversight experience.

A demonstrated commitment to high professional ethical standards in a
diverse workplace.

Knowledge of compliance implications of non-profit status.

Experience at operating in a fast pace environment.

Excellent people manager, open to direction and collaborative work style
and commitment to get the job done.

Ability to look at situations from several points of view.

Delegate responsibilities effectively.

High comfort level working in a diverse environment.

Ability to live in a different culture.